Whitepaper – The New RIA Workplace

Our industry, our country, and the entire world was turned on its head in March as local and federal governments began to institute widespread stay-at-home orders. While some RIAs were caught flat-footed from a technology perspective, the RIA industry has been luckier than many brick-and-mortar establishments that needed to completely shut their doors during this unprecedented time. With most custodial systems, financial planning tools, CRMs, performance reporting technology, and data file servers now in the cloud, many RIAs did not miss a beat when employees fired up their internet-connected computers from home and logged into their typical applications.

Working from home has undoubtedly required our teams to work harder, but at a high level it has been fairly close to “business as usual.” Clients are still being serviced: accounts are still being opened, wires are still being sent, model portfolios are still being implemented and rebalanced. Even those RIA owners who have historically been the staunchest opponents of remote work have had to admit that this forced experiment has gone better than anyone could have imagined. And as the stay-at-home orders have continued from weeks to months, many are questioning if the traditional workday will ever look the same. Much has been written and discussed about the technology advancements not just in our industry but in society at large, but for the first time, we are now examining the physical space we work in and what the physical office of the future will look like.

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Authors:
Stacey McKinnon, Morton Capital, COO
Matt Sonnen, PFI Advisors, CEO

Featuring:
Michael Kossman, Aspiriant, COO
Brandon McKerney, Columbia Pacific Wealth Management, Director of Operations

 

MC Stories – A New Way of Working

Many of us experienced feelings of uncertainty and excitement when the stay-at-home order was first announced. Uncertainty from not knowing how long it would last or if we would be able to work in the same way. Excitement for the conveniences of working from home. No commute, more time with family, and comfortable apparel have been a few silver linings in the midst of a pandemic. But as time passes, we are all starting to realize that our new normal may be vastly different than the life we knew a few months ago. While working remotely has its benefits, it can also be isolating, result in longer work hours, be less intellectually satisfying, cause mediocre collaboration, and result in fatigue that could hinder innovation. To combat these negatives, we must find a way to proactively discover what it means for us to thrive in this new normal. Below are a few tips I have learned along the way to help you re-energize your workday:

Pick a few locations

Remember those days at the office where you had meetings in conference rooms, sat at your desk, visited someone in the breakroom, or went out to lunch? Mobility is just as important at home. Pick at least three locations (ideally one can be outside) and rotate between them throughout the day. If you don’t have a mobile laptop, then answer emails on your phone for 30 minutes while you sit outside.

Get the right equipment

Remote work probably won’t ever go away – it may be wise to budget a laptop purchase in the near future, start planning for an at-home office or get yourself a laptop stand so that you are not bent over in an uncomfortable position all day. If your eyes hurt from too much zooming, invest in computer glasses to decrease fatigue and strain. Do what you need to do to set yourself up for success.

Overmanage your calendar

Don’t let email or your calendar control you – control it. Spend 15 minutes every morning reviewing your calendar for the next three days and plug-in time for emails (3x/day for 30 minutes…otherwise close outlook/turn email off), schedule projects (this includes emails that take longer than 5 minutes to respond to) and block creativity/innovation time. Re-evaluate every day whether the goals you set are achievable and if something needs to be rescheduled or delayed, just ask (in advance, not at the deadline).

Invest in yourself

We can’t give our best to others if we don’t give to ourselves. What makes you feel recovered – exercise? Netflix binge? cooking? chatting with your kids? Whatever your ‘thing’ is that makes you happy, do it daily. Just because you get the conveniences of working from home does not mean you should spend all of your time working. Plug time into your calendar to invest in yourself.

Find time to connect with others

The time will come when we will reenter the workplace, and as long as it is safe for you to do so, embrace the ability to be around people again. As humans, we energize one another through non-verbal communication, something that has been lacking over the past few months. Take advantage of any opportunity to connect with someone, even if you need to stay 6 feet apart. Laugh a little and prioritize conversations that are personal and authentic.

Remember that as humans, we are naturally inclined to be together. While technology has given us the benefit of digital communication, it is also important that we do not lose sight of the benefits of human connection.

MC Stories – What Brain Behavior Teaches us About Investing

What brain behavior teaches us about investing

In the early 2000s, I was walking into a Wells Fargo Bank on San Vicente in Brentwood, CA, when 2 young men briskly walked past us with heavy sweatshirts, dark sunglasses and hats on – it was the middle of summer. I immediately remember thinking that’s odd and got a sinking feeling in my stomach as I entered the branch. I didn’t see anyone until my eyes looked down at the floor and everyone was face down. The bank had just been robbed! I had missed it by only 30 seconds. Thoughts circled my mind and I began to wonder how each person reacted; did they panic? Or play it cool, assuming it would all be over in a matter of minutes? What would I have done in that situation?

I believe the biology of our brain can help explain how we react when we are shocked, worried, scared or panicking. Our brain has three separate parts: the Brain Stem, the Limbic Brain and the Neo-Cortex. The Brain Stem is largely responsible for automatic functions like body temperature, breathing, heartrate, etc. We will call this the lizard brain. The Limbic brain (animal brain) is the seat of our emotions and contains the Amygdala which is responsible for our Fight or Flight response. The Neo-cortex is our “logical” brain and allows us to solve complicated math problems, put a man on the moon and use language.

Over the course of thousands of years, our brain biology has not changed much. In times of heightened emotional angst (i.e. during the COVID-19 pandemic), it’s easy for our fight or flight survival mechanisms to kick in. Our brains are not able to distinguish between a perceived social threat and a physical threat. When the animal and lizard brain are activated, they literally hi-jack the logical brain (neo-cortex) of its ability to think by robbing or redirecting blood flow away from the neo-cortex so that the body can leverage its survival mechanisms.
This can also explain why some intelligent people make emotional mistakes with their money. Of course, no one does this intentionally. I would contend that they get robbed or hijacked. Not by a stranger but by their own brain. The idea of lack of resources (i.e. less money) strikes at the notion of survival on some primitive level and can easily trigger a strong emotional response – almost involuntarily. Would you trust your neighbor’s pet dog or lizard to make financial decisions for you? Probably not. But, invariably that is what we do when we making financial decisions in a heightened emotional state.

What is the prescription to avoid making this critical error:
1. Awareness – recognize your animal/retile brain has taken control (internal dialogue you are having is 1 clue).
2. Acceptance – its ok to feel strong emotions. Don’t try to control them immediately, just accept that you are irritated about the current set of circumstances.
3. Find a Release Valve for the emotion. Remember that Emotion is Energy in Motion. Don’t trap it. Release it by practicing deep breathing, exercise, or take a walk.
4. Talk about what you are feeling and see if you can put words to it – you are moving back into the higher brain by articulating what you feel by engaging the Neo-cortex. Talk to your spouse, friends or your Morton Capital Advisor.
5. Time – Give yourself the gift of time (a minimum of 24 hours or perhaps several days) before making a decision.

So, the next time your amygdala shows up to rob you, you’ll know just how to handle the situation.

Staying Connected During COVID-19 – Final Webinar

Our final COVID-19 webinar was moderated by our COO, Stacey McKinnon, who asked the following questions of Wealth Advisors Bruce Tyson and Jason Naiman related to the impact of government policy on investor portfolios: 

  • We have seen a massive amount of money printing over the last decade – how has that impacted stocks and bonds?
  • How might the pandemic impact the election?
  • How should business owners think differently coming out of the lockdown?

To register for access to these online events and/or submit any questions you would like our Wealth Advisors to answer for you please email us at questions@mortoncapital.com

https://vimeo.com/mortoncapital/stayingconnectedwebinar05052020

We look forward to you joining us on future webinars!

Staying Connected During COVID-19 – Webinar #5

Led by our Wealth Advisors Alan Kane and Chelsea Watson, this webinar addressed client questions surrounding the latest developments of COVID-19 and its impact on the market. Alan Kane has more than 39 years of experience in financial services. He shared his views on the past major cycles and what we can learn from history in the current environment. Chelsea Watson has been with Morton Capital for over 10 years. She shared her perspective on how we may need to change plans and adapt to life after the pandemic.

To register for access to these online events and/or submit any questions you would like our Wealth Advisors to answer for you please email us at questions@mortoncapital.com

https://vimeo.com/mortoncapital/stayingconnectedwebinar04282020

We look forward to you joining us on future webinars!

Staying Connected During COVID-19 – Webinar #4

Senior Vice President and Wealth Advisor, Joe Seetoo, and Wealth Advisor, Priscilla Brehm, this webinar addressed the following client questions surrounding the latest developments of COVID-19 and its impact on the market:

  • Why is the Federal Reserve buying bonds as part of the newest stimulus package? Emotions often drive decision-making.
  • What behavioral biases should I look out for when making financial decisions?
  • I’ve been told to invest for the long term. What does that mean?
  • What does that mean? How should I invest differently for the short term vs. the long term?

To register for access to these online events and/or submit any questions you would like our Wealth Advisors to answer for you please email us at questions@mortoncapital.com

https://vimeo.com/mortoncapital/stayingconnectedwebinar04142020

We look forward to you joining us on future webinars!

Staying Connected During COVID-19 – Webinar #3

Wealth Advisors, Chris Galeski and Wade Calvert navigate tough water in our third webinar by addressing the following client questions surrounding the latest developments of COVID-19 and its impact on the market:

  • Is Morton Capital finding potential investment opportunities?
  • How does the CARES Act impact my retirement accounts?
  • Some friends are buying, some friends are selling. What do I do now?

To register for access to these online events and/or submit any questions you would like our Wealth Advisors to answer for you please email us at questions@mortoncapital.com

https://vimeo.com/mortoncapital/stayingconnectedwebinar04072020

We look forward to you joining us on future webinars!

Staying Connected During COVID-19 – Webinar #2

In the second webinar of the Staying Connected series, our Wealth Advisor, Executive Vice President and CCO, Eric Selter, and Wealth Advisor, Celia Meagher addressed the following client questions surrounding the latest developments of COVID-19 and its impact on the market:

  • What does the stimulus package mean for my portfolio?
  • What are some tips on handling my financial emotions during this unsettling time?
  • What is Morton Capital doing behind the scenes?

To register for access to these online events and/or submit any questions you would like our Wealth Advisors to answer for you please email us at questions@mortoncapital.com

https://vimeo.com/403014629

We look forward to you joining us on future webinars!

Staying Connected During COVID-19 – Webinar #1

Led by our Chief Investment Officer, Meghan Pinchuk, and Wealth Advisor, Kevin Rex, our first webinar on Tuesday, March 24 discussed the latest developments of the novel coronavirus (COVID-19) and its impact on the market. Below are the client questions we addressed:

  • What do all these government policy moves mean for my portfolio and the markets?
  • Should I be looking to buy or sell with everything going on?
  • How will our alternative investments be impacted?

To register for access to these online events and/or submit any questions you would like our Wealth Advisors to answer for you please email us at questions@mortoncapital.com


https://vimeo.com/400419802/9407412948

We look forward to you joining us on future webinars!

Staying Connected During COVID-19 – Introduction to a new weekly webinar

Given the current global uncertainty, our advisory team will be hosting weekly webinars to share our take on the news, policy changes, the economy and potential opportunities. Our goal is to stay connected, ease some of your fears and ensure you feel informed and empowered with regards to your financial plan. To learn more about the webinar series, please see the below brief video from our CEO, Jeff Sarti by clicking the image below or the following link: https://vimeo.com/399004159

We look forward to seeing you on the webinar and addressing any concerns you have about the market and your investments.